We’re Here to Help
Need help with your account, trip, payment, or safety concern? The GoCOM support team is here to guide you.
You can contact us directly, use support inside the app, or check our FAQ for quick answers to common questions.
For urgent safety emergencies, please use in-app emergency tools or contact local authorities immediately.
Trip Issues & Refunds
Had a problem with a recent ride? Need help reviewing a fare or resolving a trip issue?
View common answersPayments & Promotions
Get help with receipts, payment questions, promo codes, or other billing-related issues.
See payment helpSafety & Account
Need support with account access, verification, or a safety concern during or after a trip?
Read safety infoContact Options
- Email: support@gocom.ng
- Phone / WhatsApp: +234 815 607 4339
- Office Address: 11A Mission Road, Umuokpu, Awka, Anambra State
- In-App Help: Open the app and go to Help & Support.
Before You Contact Support
- Check the FAQ for answers to common questions
- Have your ride details ready if your issue is trip-related
- Use the in-app help section for the fastest guidance
- For urgent safety incidents, act immediately and use emergency options
Need the App?
Download the GoCOM app to access in-app support, manage trips, and stay updated.
